"Don't take our word for it"

We love to get feedback from the people we serve. Here are some great examples from our Insurance Broker partners and also testimonials from clients who have recently used the CEC service.

“The Loss Adjuster was with us when the insurers and their surveyor attended and guided us through the claims process so we avoided the pitfalls. Our Loss Adjuster negotiated with the insurers and we were ultimately very pleased with the financial outcome of the claim. It was resolved inside six weeks and this allowed us to use the funds received to get on with our business and recover lost ground with our customers. The help we received under the claim assistance scheme arranged by our Insurance Broker was first class and we were especially pleased that there was no extra charge for us to pay”.

“I decided to extend my relationship with CEC in order to support my entire client base. The new Bronze product was easy to set up and no client details were needed, just confirmation of my client numbers. I have dealt with CEC now for some time and continue to sell their products as they add value to my own core service. The CEC products also give me peace of mind and when a claim occurs, my clients get access to their own expert Loss Adjuster and can achieve the right claims outcome”.

“I am a director of Murphy Insurance Brokers and we have been members of CEC for four years. We sell the claims assistance service to most of our clients because we recognise the value of expert technical claims advice. During the time we have been dealing with CEC, I have found that the products are a great way of adding value to the wider offering we provide to our customers. I have no hesitation in recommending CEC and the national network of Chartered Loss Adjusters that they use”.

“The Loss Adjuster that CEC appointed was invaluable in being with me and helping to support and reassure us from Day 1. From the first point of contact it was apparent that the advice received was going to be of assistance in progressing the claim and in enabling us to recover the optimum amount to which we were entitled under the terms of the policy. The Loss Adjuster confirmed how we should proceed and what we could do in order to mitigate our loss without prejudicing our positon in advance of the insurance company Loss Adjuster attending. Once we received the initial approval of the repairs by the insurer, the CEC Loss Adjuster attended to discuss the effects of the damage and the repair period. This was a significant benefit. It is most reassuring to have somebody on your side who knows what can and cannot be done”.